Diversity Awareness 
Today’s business environment is a mosaic of different races, ages, genders, ethnic groups, religions, and lifestyles. For a company to be competitive, all of these pieces must fit together in a harmonious, coordinated way. This course provides an overview of workplace issues associated with diversity, as well as the advantages of embracing our differences.
1.5 Hour(s)
Recognize the impact of diversity issues in the workplace.
Explain how race and ethnic identity are subject to discrimination.
Describe major diversity groups and their workplace issues.
Recognize the differences in culture and values between mainstream America and other countries and cultures.
Describe strategies to present sales and product information to customers of other cultures.
98B3R4.1
View the Business Training Library Course Catalog