Introduction to Compliance for Tellers       




This course explains compliance responsibilities of Tellers. It describes the primary laws and regulations that they must consider when doing their job day-to-day. When Tellers perform these responsibilities well,financial institutions will be in compliance with these rules.


1 Hour(s)


  • Identify key Bank Secrecy Act responsibilities.
  • Describe general funds availability requirements under Regulation CC.
  • Identify when and why funds availability may be delayed and for how long under Regulation CC.
  • Respond to customer reports of transaction disputes and billing errors under Regulations E and Z.
  • Respond to customer deposit account inquiries and information requests under Regulation DD.
  • Explain Regulation D transaction limitations and account eligibility requirements.
  • Recognize customer privacy rights.
  • Handle requests for the institution's Community Reinvestment Act (CRA) Public File.

     94B1R4.2

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