Deposits & Withdrawals 
Whether in the form of cash, checks, or other negotiable instruments, tellers spend considerable time processing customers' deposit and withdrawal requests. Deposits and withdrawals, by definition, always involve a customer's account at your institution. Different kinds of deposit accounts work in different ways and are subject to different rules. This course reviews the basic elements of deposits into and withdrawals out of deposit accounts.
1.5 Hour(s)
Identify the different kinds of deposit accounts available to customers and understand the benefits (and restrictions) of each.
Understand the basic concept of deposit insurance and how it affects accounts held by customers.
Identify the different ways that an account balance is measured: current, collected, and available.
Recognize the basic requirements of funds availability and the importance of your institution's policy.
Identify the proper way to complete deposit and withdrawal slips and process these transactions.
Distinguish between cash and noncash deposit items.
Recognize the ways that criminals may attempt to commit fraud against financial institutions and the steps that can be taken to help minimize fraud risks.
Identity transactions that require Currency Transaction Reports and Suspicious Activity Reports.
43B1R4.1
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