Fair Debt Collection Practices Act (FDCPA) 
This course is designed to provide you with a thorough understanding of the concepts, terms and requirements of the Fair Debt Collection Practices Act as they apply to your financial institution and your job function.
1 Hour(s)
Understand the purpose of the Fair Debt Collection Practices Act (FDCPA).
Understand and apply key terms used in the FDCPA.
Be aware of whom you MAY and MAY NOT communicate with when collecting a debt or attempting to locate a consumer.
Identify and explain activities that are restricted in the process of collecting a debt.
Ensure that none of the specifically prohibited representations are violated.
Explain your affirmative duties regarding disputed debts.
Identify who enforces the FDCPA, and the penalties under the Act.
26B3R4.0
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